Archives: Services

There are all kinds of software in the market for each and every one of your needs. Installation and setup can be stressful for those who aren’t techy. However, you no longer have to worry about the installation of the software you need.

Whatever project you’re working on – from building web pages to building football stadiums – you’re going to need the right sort of software to handle the job.

There are two types: System software is what runs and manages your computer, such as your operating system or file management utilities. Application software, popularly known as apps, refers to software that allows users to complete specific tasks.

Help Is A Phone Call Away

• Determine Computer Compatibility For The Install – Some software works with some computers, but software programs are not necessarily universal. Our Expert Techs will determine if your computer is compatible with the software you are considering.
• Install And Configure Software – If the software and your computer are a match, we will install it for you. Settings will be configured to make it as easy as possible to use.
• Perform Necessary Software Updates – If your software was purchased in a store and came out of a box, it might well be out of date. Developers regularly release updates for their software, and packaged software probably will not be the latest version. Your Expert Techs will take care of that, downloading and installing the latest updates.
• Create Required Shortcuts – We will also create desktop, start menu, and quick launch shortcuts, making your new software easily accessible.

Before we abandon you to your new, exciting installed software program, we’ll make sure you know how to use it. Don’t worry.

Business Software Install

Businesses without their own IT department will benefit from our service too. We can handle software requirements for any size business. Whether your business needs a few applications on one or two computers or many apps installed in several places on multiple devices, we will make sure your business’ software is headache-free.

Home or business, large or small, simple or complicated, our famous ‘worry free’ service takes the guesswork out of software installation.

Most malware virus programs are designed to be hard to remove. Malware often embeds itself in windows, hiding its files or modifying system files with its own code. This makes it very hard for the average user to remove; special utilities are often required which can unmask the virus allowing for its deletion. Through years of experience, we can remove the infestation without destroying your data. Your data is important; let us do the job.

The number of computer viruses are increasing every year. If your computer is running slowly, displaying popup ads or just acting strangely, you probably have some form of malware. Simply installing an anti-virus program after the fact will not fix the problem because malware will prevent antivirus programs from removing it. We use specially developed in-house utilities to remove the infestation and get your computer running smoothly. With our in-house utilities, we can often remove malware without needing to perform a fresh installation of windows. This saves you from reinstalling all your applications. Once the malware is removed and your computer is repaired we install anti-malware software to protect your computer from future infection.

How was I infected
Malware can come from many sources including malicious banner ads, spam, infected websites, or “free” applications. Lately, I’ve noticed a rise in fraudulent Anti Virus programs and driver install type programs. These fake anti-virus programs are frequently downloaded from ad banners claiming to remove nonexistent malware from your computer. Once downloaded it will often hijack the computer and force the user to enter their credit card information.

Service Includes:

• Removal of any virus, spyware, malware, and rootkits on your system
• Repair any operating system issues and test for proper functionality
• Perform critical system updates
• Apply system modifications
• Tips to help prevent future infections

If we are unable to fix issues we will walk you through how to reinstall a fresh Operating System that is virus-free. We are also happy to do it for you, which includes data restoration, all updates, and great anti-virus Security Software.  This is usually the safest way to proceed once infected as well.

Your data is the most important thing on your computer. Be it family photos, important tax documents, pieces of art, your band’s music, sensitive research papers, or anything else, losing it is simply not an option. Unfortunately, computers fail, and often. Having a data backup plan set before anything goes wrong is one of the most important tasks you will undertake as a responsible computer user.

We know data loss can be a very difficult experience. That’s why we want to make it as easy as possible for you to get your important files back:

• “No data, no charge” policy – you don’t pay us unless we recover your important data at an acceptable price
• If your storage device is working properly and without signs of physical damage, we may be able to recover your data using specialized software.
• If your data is very important, we recommend a data specialist centre; they have dustproof rooms and procedures. While we have a high success rate of recovery, there is always risk dust will impair your hard drive, sometimes making it worse.  We are happy to discuss this with you beforehand.

We can help you back up your important personal data (photos, videos, documents, school work, etc.) to disk and cloud with no hassles. Is your data being backed up? Is your data being backed up automatically? Is your data being backed up off-site? Does your data backup offer file versioning, allowing you to restore from any given date or time? Have you ever tested your backup recovery process? What about your kid’s computers, mobile device information, and family archives?

We have seen too many precious family photos and videos disappear due to theft or drive failure – we protect our customers with business-class data backup and recovery solutions. We can help you back up your data to a hard drive, NAS, or the cloud.

Our Data Recovery Process

We offer $0-cost evaluations, and firm price quotes. We make sure that we’ve met all of your recovery goals before we require payment for our services.

Macbook Water Damage Repair

Macbook Air Repair

We know you need your Mac fixed as soon as possible, so that’s what we do. Our MacBook Air repair service is priced to reflect the work we do, and the quality replacement parts we use. But not our logo. You pay for what you need, not the pretty pictures on our vans. We don’t have any pretty pictures on our vans, and that’s why.

Mac Hard Drive Replacement

Macbook Battery Replacement

And if you don’t live near an Apple store, it can can take several days to complete. We use the same quality batteries you’d get if you paid Apple premiums for your MacBook battery replacement, but our service is much quicker and much cheaper.

iMac Repair

You could say we do exactly the same iMac repairs as the branded alternative. Only we do them faster, cheaper, and more conveniently. We like to think of it as our own little stroke of ‘genius’. Our iMac repair service is secure, too. As in, really secure. We require all of our engineers to sign their own non-disclosure agreements. And that means your iMac is fixed by a qualified Mac engineer who has made themselves personally responsible for the security of your data.

Macbook Keyboard Replacement

Mac Screen Replacement

So whether you’ve put a rock through your Retina or a drumstick through your MacBook Air screen, we can help. Mac not mobile? We fix iMac screens as well. Just tell us the year and screen size and we’ll fit a new one as soon as possible. Or, if you don’t know the screen size or model year, bring it in to our shop or get us to collect it from your home or place of work. We’ll identify the correct screen, and fit it in time for that scheduled FaceTime meeting.

We offer nothing but the best desktop computer repairs in the whole area of Toowoomba, surrounding suburbs, and towns. We take in all brands and models of desktop computers, both old and new machines, including, Apple/Mac, Acer, Dell, Lenovo, Sony, Toshiba, Samsung, Asus, MSI and HP, just to name a few.

We have successfully made all kinds of desktop computer repairs for Toowoomba residents and small businesses. You can always bring your PC to our workshop/office for us to check and repair.

We have the right set of skills and experience when it comes to repairing computers. From the most common computer problems up to the more complicated ones.

✔ Blue screen of death / Crashes
✔ Upgrade from Windows 7 (End of Life) to Windows 10
✔ Frozen or not booting Windows
✔ Drive clean-up, speed up system
✔ Replacement of faulty parts
✔ Software repair
✔ Data Recovery
✔ Network problems
✔ Virus, malware and spyware removal
✔ Hard Drive (Get super fast SSD Hard Drive) and Memory Upgrades
✔ Got scammed? We will fix and ensure your system is safe
✔ Something else? Yeah, we fix that.

Computer Won’t Turn On

Noisy Computer

The two biggest culprits for excess noise in computers are fans and the hard disk. Fans are used to move the heat produced by the processor, motherboard, and graphics card out of the computer. If the fans are loose, too small, or not powerful enough, they can create noise.

Computers can also make noise if any components have come loose and are vibrating against the frame of the computer. If the computer is in the wrong area, any noise from inside the computer can become amplified.

As computers age, they acquire dust, pet hair, and lint, which can block fans from running efficiently. Parts can also come loose, or just wear out, increasing vibrations and noise.

Computer Freezes and Restarts

When you machine overheats it get’s unstable and sends a signal to restart. There are more hardware faults that can cause computer freezes. A faulty power supply, graphic card, processor, or even hard drive can cause this kind of problem. Our PC technicians will try to test your computer. We will take your faulty desktop PC to our repair facility and return it in fully working condition. It depends on problem, but usually repairs take from 1 to 3 days.

Screen Doesn’t Show Anything

Our computer engineers can repair all screen related problems. We will test all cables, hardware, and software issues and repair any problems found. You can book a repair engineer online or call us. How much it will cost? Our qualified desktop repair technician will check your computer for faults and then will tell you the exact quote for repairs.

Laptop gone down? Don’t worry! Our qualified, friendly laptop repair technician will bring it back to life. We diagnose and repair all laptop issues, from simple fixes at outstanding fixed prices to complex recoveries completed at competitive hourly rates.

Please note we can also fix the full range of Apple Hardware and Software issues.

✔ LCD Display Panel – Cracked screen replacements
✔ Dim Display – Replace inverter board, lcd cable, system board, or LCD
✔ Laptop Keyboard Replacement
✔ DC Jack Replacement
✔ Battery Replacement
✔ AC Power Adapter Replacement
✔ Laptop Water Damage – We may be able to save your system. Don’t try turning it on
✔ Faulty Windows – BSOD “Blue Screen of Death” or a message saying “Error Loading Operating System”, we will fix
✔ Data Recovery
✔ Motherboard/Mainboard Repair or Replacement

Laptop Keyboard Replacement

Sticky or missing keys? Our laptop keyboard replacement service is the answer. And with a keyboard replacement cost that’s significantly lower than branded or national alternatives, our keyboard repair service guarantees happy customers as well as working machines.

Our keyboard repair service is carried out by qualified, experienced professionals and is suitable for both Mac and Windows machines. Our laptop keyboard replacement service is quick and convenient. We don’t outsource keyboard repair jobs. And that means you can usually get your machine repaired on the same day, unless a new keyboard has to be ordered in.

Laptop Screen Repair

Our laptop screen repair service is quick and professional. We are often able to replace a cracked or broken screen within a week. Our laptop screen replacement service is convenient. You have a choice of genuine screens, or the more afforable non-genuine but just as good quality screens.

Our laptop screen repairs are guaranteed. All new parts fitted by our engineers usually come with a 3-month guarantee. Our laptop screen replacements are carried out by professional, experienced engineers, who understand that a broken laptop can be a disaster. If you’re panicking about a late project, lost data, or not having anything to entertain the kids with on a rainy day: don’t worry. We’ll have a new screen in and your laptop working perfectly just as soon as you can say

Laptop Power Jack Replacement

Got no power? No problem. Our laptop power jack replacement service will power you up again. Stat. We provide a fast, efficient, and cost-effective laptop power jack repair service. Prices are transparent and constantly monitored to make sure they stay lower than our competitors’. Repairs are done in-house, so you never have to wait for your machine to come back from a third-party supplier. And we can often complete the fix on the same day you call us.

We repair laptop power jack assemblies for business and home users. If it’s urgent, we’ll do everything we can to make sure your machine is back with you on the same day, fixed and ready to finish your project. Or keep the kids happy at teatime.  If it can’t be done the same day, we can retrieve data that you need first.

Laptop Cleaning Service

Keep your laptop in good health with our laptop cleaning service. We offer a fast, same-day service for all makes and models. Our laptop fan cleaning services are vital for ongoing computer health. If your machine is older than two years, and has never had its fans cleaned, it’s likely to need them doing.

Your laptop fan is responsible for cooling the vital components packed tightly inside the case. It blows the hot air, generated by the working elements of the computer, out through the air vents. But air isn’t the only thing passing through those vents. Over time, tiny particles of dust and dirt, sucked into the machine by the action of the fan, clog up the blades.

Laptop Fan Replacement

Cooling fan gone? Our laptop fan replacement service is fairly priced and quick. We’ll even pick your laptop up from your home or place of business, and drop it back to you once the fan repair is finished.

The cooling fan is a vital element of your laptop’s heat removal system. It’s responsible for removing the hot air generated by the processor and other parts. In modern laptop designs, air is usually removed from heat sources using a ‘heat pipe’ system, which delivers the exhaust to the fan to be blown out through the cooling vents. Because everything in your laptop is packed together so tightly, a broken or faulty fan is a critical issue.

If your cooling system goes, an expensive laptop can become junk in just a couple of hours. Our fan repair services are here to stop that happening.