Read the page & fill out the form below
If you’re not sure call/text 9am-5pm on weekdays at 0411 501 035. Happy to have a quick chat.
It is recommended to use Australia Post/StarTrack as other couriers may not deliver to the address.
Ship Device to:
Doctor Data Toowoomba
Parcel Collect 10167 15453
Shop 18 300 West Street
KEARNEYS SPRING QLD 4350
Doctor Data takes ZERO responsibility for lost or damaged consoles in transit, if you don’t understand or agree to that DON’T send it to us!
- Don’t send cables, controllers, or accessories unless they directly relate to the repair.
- Pack the device securely and safely as we return it in the same box & padding.
- Include a copy of this form (we will email you a copy from your email address provided) or a handwritten note with your name and phone number & address inside the box preferably taped to the console.
- Quotes can’t be done without a physical inspection, but a price guide can be found here.
- Return shipping & handling is worked out when work is completed, you may organize your own courier company and have them pick the device up if required.
- No Fix can opt not to send it back otherwise return fee still applies
- Workshop turnaround time is typically 48 hours, we will call & email an invoice for payment once complete – our goal is not to have the device in our workshop for longer than 48 hours but each job is different and may take longer, we will keep you in contact.
Mail it-in Form