Services

Virus Removal

A computer virus, much like a flu virus, is designed to spread from host to host and has the ability to replicate itself. Similarly, in the same way that viruses cannot reproduce without a host cell, computer viruses cannot reproduce and spread without programming such as a file or document. As you can see, just like a vicious flu virus, a computer virus is something that you want to avoid

Virus protection software has been designed to prevent viruses, Trojan horses and worms from getting onto a computer and also to remove any malicious software code that has already infected a computer. Most virus protection utilities bundle anti-malware and anti-spyware capabilities to go along with anti-virus protection. Internet security suites go one step further by including additional capabilities like anti-phishing, firewall, anti-spam, PC optimization, and file protection.

Sometimes, prevention just doesn't work. New viruses are released everyday. When your prevention software fails, we can step in and most of the time, remove the virus without losing any files. This can be a very complex job and can take hours to remove. Using our company, we cap at $100 for labour, so there will be no bill shock.

We offer an anti-virus suite if you don't have one, priced at a cheap $30. Otherwise, our current recommended free anti-virus is Avira which did very well this year compared to others.

The 10 Commandments to keep your computer healthy!
✔ Limited time subscriptions for Anti-Virus should always be updated and renewed to ensure the best performance from your software
✔ Always keep the latest version of your web browser of choice updated
✔ Install a Firewall and a Router with content filtering and spam control features
✔ Do not open emails from strangers
✔ If a contact sends you an email with an attachment or link you weren’t expecting, verify that they are actually sending you something
✔ Keep your Operating System up to date with consistent updates
✔ Update your Office Program – the security and support features in Office 2010 or older Cryptowall and other Ransomware infections to be opened on your system
✔ Use strong passwords or passphrases
✔ Remove Unused software programs
✔ Think before you click

Labour Rates

Price : $0

There is no charge for us to diagnose your computer issue. Our rates are so low, you won't want to go anywhere else. We also offer a no-fix, no-fee guarantee. We will also recommend when a repair is not worth your money.

Price : $50

Honestly, most jobs can be fixed within the first hour. No need to throw away money for a simple job, well that is what we believe. On the occasion it will go over that time, we will generally inform you when the job is booked in, or diagnosed.

Price : $100

Max rate of $100 in total for labour, even if for some reason it took us days to fix. You are booking in your computer with us, knowing how much it will cost with no surprises at the end. If parts are needed, they are charged on top, but you will be contacted first.