While we provide services on location, either at our office at a fixed rate, or your location for an hourly fee, we also offer remote assistance at a cheaper rate. We can take remote access of your PC and help you solve many issues, without the need to bring your computer in. Remote Desktop Support is a safe, fixed and appropriate way of fixing computers over the internet. Distance is no longer a hurdle!
If you are having difficulty with our client, please feel free to contact us on 0411 501 035 or by Facebook/Messenger. We will need your ID from our program to connect securely. Anti-Virus will sometimes perk up, but it is a false negative and most will scan and pass it. Otherwise, you may have to allow through your anti-virus program if it becomes blocked. Please let us know if that is the case as we will update our documents to support other users to get past.
Some issues we can help you with include:
- Software Problems
- Email Problems
- Software, Hardware and Device Configuration Issues
- Virus and Malware Removal Services (Sometimes computer will need to be brought in)
- Software Upgrades and Installations
- Computer Clean-up